REI

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4.4

( 8 reviews )

Fashion, Shoe Stores, Sporting Goods

Open 10:00 AM - 09:00 PM See Hours

7538 Westheimer Rd, Houston, TX 77063, United States

+1 7133-532-582

REI, short for Recreational Equipment, Inc., is a well-known American outdoor retail company that offers a variety of outdoor gear, apparel, and services. Founded in 1938 in Seattle, Washington, REI is now a multi-billion dollar company with over 160 stores across the United States. With a mission to inspire, educate, and outfit people for a lifetime of outdoor adventure and stewardship, REI caters to outdoor enthusiasts of all levels and backgrounds. The company offers a wide range of high-quality products, including camping gear, hiking boots, bicycles, and more. In addition to selling outdoor gear, REI also offers outdoor workshops, classes, and guided trips aimed at helping people connect with nature and improve their skills. With a commitment to sustainability and social responsibility, REI is a trusted brand among consumers who prioritize quality, ethics, and environmentally-friendly practices.

Amenities and More

Kerbside pickup
Credit cards
NFC mobile payments
In-store shopping
Quick visit

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

James leblanc

March 22, 2024

Fantastic service, huge store, massive selection, and great brands. Happy with my shopping experience here!

Paul marcoux

March 22, 2024

Exceeded expectations. Jobanny is a fine representative for the store and would make a great employee for any company. Steve is a rock star!

Megan graham

March 22, 2024

I love coming here to shop for my hiking gear and outfit. I have a membership, and when I buy things from here, my items are uploaded into my membership account. If I lose my receipt, I have a copy of my purchases online. They have sale areas or second-hand items you can buy cheaper than their new price. The staff are helpful, and there are always new things to find at this location. I love coming to REI for all my outdoor gear and needs. Recently, I was here to shop for outdoor gear and outfits for my Iceland trip. I mainly bought base layers, hiking overalls, and winter jackets. I know that every time comes with an expensive price, but they last a long time! Every item is worth the investment.

Nicholas salgado

March 22, 2024

I went in today to check out some climbing shoes, I've never visited the store before. I didn't end up buying anything but I came here specifically to shout out the above and beyond customer service by Tracy and Hannah. They were interested, engaged, and super helpful. Can't say I'm a massive REI person simply because I don't do a lot of the activities it's designed for, but if I ever do, I'll be back cause those employees took such great care of me.

Allen dubin

March 22, 2024

Zachary at the front was so kind and welcoming! He helped me with such grace and I didn’t get the young mans name at the shoe department but he was very helpful too! I love coming here for my extracurricular needs because everyone is so kind!

Caleb hulbert

March 22, 2024

Who doesn’t love a good REI store?? While this ain’t the biggest I’ve seen, people here are alway nice and friendly. I can spend hours buying stuff I didn’t know I needed. Love it!

Nick annese

March 22, 2024

I had a horrible experience ordering online, they seem to be unable to cancel an online order, until it gets to the store then you can cancel. I have never heard or seen a website that will not let you cancel an order that has not shipped yet! Last time I buy anything from REI! I can order from the manufacturer’s website and they allow you to cancel a wrong order! So long REI…

D mclean

March 22, 2024

Disappointed, very poor experience over the phone twice in a row. No friendliness but instead rushed, stressed and annoyed responses from the women responding to the calls. I'm contacting you because I want to spend over a thousand dollars in your store but these interactions with your staff have changed my mind, I'm not even going to drive to the store now. Train your people how to communicate over the phone.